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  • +3490003348
    Carrer llacuna 162
    08018 Barcelona
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Stayforlong a répondu à la réclamation de Miquel
il y a 8 mois
Sans résolution
Nouvelle réponse

Avis et Réclamation Stayforlong - Remboursement refuse

Dear Viviane,
In response to your claim we regret to inform you that the property has refused the refund. As the hotel is the service provider, we have to manage the refund request with them.
Unfortunately, there is no evidence to support the claim that the hotel forced you to leave early.
Please note that all travellers are aware of the current situation and the risks involved in travelling during this period and are therefore fully responsible.
If you have any official written confirmation that you had to leave the hotel earlier, please send it to us.
We mark this complaint as closed.
Kind regards,

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